About The Role

Learn payment procedures, payment terms, collection process and finance documentation.
Understand travel agent profiles, payment schedules, credit terms and payment deadlines.
Learn to update and maintain payment trackers and monitor outstanding balances.
Prepare and send payment reminder emails to travel agents before payment due dates.
Follow up on outstanding payments and update collection status accordingly.
Verify proof of payment received from agents and update internal records.
Assist in matching payments received against invoices and booking records.
Monitor agents requesting payment extensions and update approval status.
Prepare weekly outstanding payment reports and collection summaries.
Organise payment records, supporting documents and maintain proper filing.
Performance review and feedback session with supervisor.
Handle payment reminder emails independently under supervision.
Coordinate with Finance and Sales teams regarding outstanding collections.
Assist in monitoring ageing reports and overdue payment status.
Prepare overdue payment summaries for escalation to management.
Support daily finance and administrative activities during peak periods.
Improve payment trackers and reporting accuracy.
Draft professional emails for payment reminders, follow-ups and payment confirmations.
Identify opportunities to improve payment monitoring and collection processes.
Assist with month-end payment reconciliation and reporting.
Verify payment records, update databases and ensure documentation accuracy.
Manage assigned payment monitoring tasks with minimal supervision.
Work closely with Ticketing, Sales and Finance on payment-related matters.
Complete assigned improvement project or collection analysis report.
Final performance review, knowledge sharing and internship completion.

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Intern (Finance & Administration)

About The Role