Executive - Front Office

Key Responsibilities • Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome • Manage walk-in registration, data entry, and allocation through CRM systems • Ensure seamless coordination between customers and sales teams for site visits • Deliver a premium front-end customer experience including seating, assistance, and coordination • Maintain accuracy in MIS, reporting, and customer data management • Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness • Coordinate with housekeeping, vendors, and internal teams for daily operations • Handle basic customer queries and escalate as required Must-Have Criteria • 2–4 years of experience in front office or customer handling roles • Strong communication, grooming, and interpersonal skills • Experience in managing walk-ins and customer coordination • Basic computer and CRM handling skills