Account Manager (Commercial P&C)

About Arvor Insurance

Arvor Insurance, an incubation of Tower Research Ventures, is a modern commercial P&C brokerage built on an AI-first foundation. We’re reimagining how brokers serve clients, combining exceptional insurance expertise with technology that amplifies speed, insight, and service.

Led by a founder and advisory board who have helped build some of the largest technology and insurance platforms in the industry, Arvor’s mission is to empower brokers with state-of-the-art tools and deliver an unmatched client experience.

What You'll Do

• Client Management
• Support Account Executives in servicing middle-market commercial P&C accounts
• Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance
• Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes
• Brokerage Excellence
• Apply knowledge to navigate complex coverage structures and negotiate with carriers
• Communicate with carriers to obtain quotes, endorsements, and other policy information
• Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards
• Innovation & Collaboration
• Participate in pilots of new tools and systems, providing feedback on usability and performance.
• Collaborate with internal teams, including engineering and product, to help improve service workflows.
• Demonstrate curiosity, reliability, and attention to detail in all aspects of work.

About You

• Technician : You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.
• Partner : You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.
• Forward-Thinking : You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.
• Velocity-Oriented : You move fast and make clear decisions, focusing on what drives results without sacrificing quality.
• Results-Driven : You take ownership of client outcomes, team success, and business impact.
• Industry Builde r: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.

Qualifications

• 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)
• Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)
• Proven success managing a book of complex accounts
• Strong communication and analytical skills
• Active, current P&C License (advanced designations a plus)
• Entrepreneurial mindset; comfortable in fast-moving environments