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Housekeeping Manager (International Convention Center – Pre-Opening)

PALAZZO HOSPITALITY · Ezulwini, Swaziland

Hotels & ResortsManager LevelExternal listingfull-timeabout 1 month ago

About The Role

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

  • Be part of an iconic development set to redefine Eswatini’s business and event landscape.
  • Lead a world-class team in delivering exceptional experiences.
  • Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview

The Housekeeping Manager will oversee the cleanliness and maintenance of the convention center, ensuring high hygiene and service standards.

Key Responsibilities

  • Supervise and coordinate housekeeping staff and daily operations.
  • Ensure high standards of cleanliness and hygiene across all areas.
  • Develop and implement housekeeping policies and procedures.
  • Manage housekeeping inventory and procurement of supplies.
  • Conduct inspections and ensure compliance with health and safety regulations.
  • Train and mentor housekeeping staff to enhance efficiency.
  • Monitor budgets and cost control for housekeeping operations.
  • Handle guest complaints and ensure excellent customer service.

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