Senior Manager, Software Engineer

Oversee and support a team of back-end, front-end, and full-stack developers, as well as QA and QC resources. In this dotted-line leadership role, you will focus on process efficiency, quality improvements, team utilization, and reporting while working closely with Agile teams and prioritization frameworks.

Team Oversight & Coordination • Oversee the design and execution by the development teams. Ensure strategic priorities are met, resource allocations are aligned to development and business timelines, and workflows are efficient and scalable. • Partner with Scrum Masters, Product Managers, Architects, and Technical Leads to ensure development activities align with business priorities and software development methodology processes i.e. Agile, Waterfall, etc. • Serve as point of contact for leadership on development teams’ capacity planning, performance, utilization, and operational needs. • Follow and assure team adherence to SDLC framework. Process & Quality Improvements • Identify and implement efficiencies in development workflows, Agile ceremonies, and collaboration across teams. • Drive process standardization to improve development velocity, reduce bottlenecks, and enhance overall team productivity. • Work closely with QA and QC teams to ensure testing best practices are consistently followed. • Accountable for solutions delivering high-quality data and insights to customers and internal stakeholders. Resource Utilization & Reporting • Monitor and report on team utilization, capacity, and workload distribution to support optimal resource allocation. • Track and analyze development spend to ensure efficient use of resources and budget adherence. • Provide leadership with regular reports on development progress, risks, and operational insights. • Ensure alignment with current and emerging technology best practices, dependencies (e.g., enterprise plan of record, key technology changes), and assists in funding discussions. Collaboration & Stakeholder Engagement • Act as a liaison between development teams, product management, and senior leadership to ensure smooth execution of priorities. • Partner with HR and direct line managers to support hiring, onboarding, and career development initiatives for development team members. • Foster a culture of collaboration, accountability, and continuous improvement within the software development function. • Collaborate across the businesses to solicit requirements and drive value in a matrixed organization.

Required Work Experience: • 5+ years of experience in software development, project management, or operations, with at least 2 years in a leadership role. Preferred Work Experience: • Prior experience with enterprise data platforms, analytics solutions, or cloud-based development environments. • Knowledge of continuous improvement processes, software testing best practices, and development lifecycle optimization. • Familiarity with AI/ML-based development, MLOps, and automation. • Familiarity with emerging technology and advocating for relevant adoption. Knowledge: • Strong understanding of Agile development methodologies (Scrum, Kanban, SAFe, etc.) and how to support teams within these frameworks. • Familiarity with cloud-based platforms such as AWS, Snowflake, and Google Cloud Platform. • Experience with process improvement, operational efficiency, and reporting tools is a plus. Knowledge or prior experience using Jira, GitHub, Confluence, Clarity Skills: • Experience working with cross-functional development teams, including developers and QA/QC professionals. • Ability to analyze and report on team performance, utilization, and spend. • Excellent communication and stakeholder management skills.