Electronic Trading Service & Solutions Specialist

Electronic Trading Service & Solutions Specialist The Electronic Trading Service & Solutions Specialist serves as the primary liaison between the Electronic Trading Desk, Execution Consulting team, Sales Trading, Product Management, and Technology organizations. The role is responsible for supporting the day-to-day operation of the electronic trading platform, troubleshooting trading workflow issues, coordinating technology incidents, supporting OMS/EMS integrations, and assisting execution consultants with client analytics, platform onboarding, and service delivery. This individual combines strong technical aptitude with a deep understanding of electronic trading workflows and serves as an internal advocate for traders and consultants across the trading floor. Key Responsibilities Trading Floor Support Serve as first point of contact for electronic trading inquiries and workflow issues. Partner directly with traders, execution consultants, and sales traders to resolve platform-related questions. Escalate production issues to technology teams and manage resolution through completion. Coordinate communication during trading incidents and service disruptions. Electronic Trading Platform Support Support algorithms, Smart Order Router behavior, routing logic, and electronic order workflows. Assist with OMS/EMS onboarding and connectivity. Coordinate testing for platform enhancements and releases. Track execution platform issues and recurring themes. Technology & Infrastructure Coordination Work closely with: Trading Technology Infrastructure Networking Market Data Vendor Management Assist with: FIX-related troubleshooting Connectivity issues OMS/EMS workflow support Trading system testing Product & Service Management Gather trader and consultant feedback. Identify areas for platform enhancement. Help prioritize service improvements. Track production issues and recurring workflow challenges. Required Qualifications Experience 3-5 years of experience in one or more of the following areas: Electronic Trading Trading Technology Production Support Trade Desk Support OMS/EMS Support Market Structure Execution Services Licensing Required securities licenses: Series 7 Series 63 Series 57 Technical Skills Understanding of: FIX protocol Electronic order workflows Smart Order Routing Algorithmic execution OMS/EMS environments Familiarity with: SQL Python Splunk TCP/IP networks API integrations Trading Knowledge Equity market structure Order lifecycle Exchange routing ATS/Dark Pools Best Execution Concepts Institutional trading workflows Preferred Must-Haves Prior experience working at a broker-dealer, online brokerage platform, or electronic trading firm. Experience supporting or working with EMS or OMS platforms. Strong understanding of institutional electronic trading workflows. Ability to communicate effectively with traders, sales traders, execution consultants, product managers, and technology teams. Demonstrated ability to troubleshoot trading workflow, connectivity, and platform issues in a time-sensitive environment. Python programming and advanced Excel (VBA/macros) skills are a strong plus, with ability to develop automation tools to streamline workflows Experience monitoring trading infrastructure, server health, and application performance Ideal Candidate Profile The ideal candidate is someone currently working as: Trading Application Support Engineer Production Support Analyst Electronic Trading Support Analyst Trade Desk Support Specialist Sales Engineer for an OMS/EMS provider Junior Execution Consultant New York, NY Full Time Base Salary Range of $120,000-165,000. #LI-DNI