Restaurant Supervisor (Shisen Hanten)

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

• Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.
• Be well equipped with the products and services the restaurant provides to assist and address guest queries.
• Welcome guests to the restaurant and escort them to their private room, counter, or table seats.
• Assist guests with their baggage whenever possible.
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service-oriented, uphold quality, sincere, intimate customer relations service
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Any other duties as assigned by Management

ABOUT OUE RESTAURANTS ( www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Brand Philosophy

• To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.
• We strive to establish spaces for guests to create new memories, traditions and desires

• Hardworking, self-motivated,
• Able to work well under pressure in a fast-paced environment
• Great attention to detail and creativity
• Positive attitude and team player
• Able and willing to work weekends, public holidays and on rotational shifts
• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided