About The Role

Level 2 • BT Service Delivery Specialist • Business hours and occasionally extended hours, weekends, holidays • For 6 months • Responsibilities include hardware support, software support, network support, user onboarding/offboarding, documentation and knowledge management, vendor management, incident and request management, meeting room support, country and site-specific support, project capitalization and Capex closure, asset upgrade management, and ServiceNow familiarization • Languages: Italian – English (fluent) • On-site work model

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Technial Support Engineer (Italy)