Customer Service Representative

Introduction: The Customer Service Representative (CSR) is responsible for providing support to program management, customer focused teams and exceptional service to assigned customers and accounts. The individual will be managing order acceptance, confirmations and necessary updates throughout the production cycle. Additional responsibilities include but are not limited to validating pricing integrity, providing delivery updates and driving order fulfillment. Key Responsibilities- Deliver a world‑class customer experience to assigned accounts.- Support program management in meeting customer requirements and responding to requests.- Receive and review customer orders for completeness; enter sales orders into the ERP system.- Maintain and update sales orders in the ERP system,...