AGM - Digital Transformation

Job Title

AGM- Digital Transformation

Location

Hyderabad

Department

Technology/ Business Operations

Reporting To

Business Operations Head

Role Overview

Lead digital transformation across the organization, encompassing ERP implementation, business intelligence, MIS, and process excellence (design & redesign), ensuring execution discipline and cross-functional alignment

Functional Coverage

Sales | CRM | Procurement | Projects | Nursery | Inventory | Maintenance | Accounting | Finance

Key Responsibilities

1. ERP Implementation & Vendor Coordination

• Act as the
• primary interface between Gamlaa and the ERPNext implementation partner
• .

Drive

• end-to-end ERP implementation execution
• across all departments.
• Define scope, timelines, and deliverables for each function.
• Conduct regular review cadences to track implementation progress.
• Ensure adherence to timelines, SLAs, and quality standards.
• Validate deliverables prior to internal acceptance.

1. Cross-Functional Alignment & Execution

Coordinate with

• Sales, CRM, Operations, Procurement, Projects, Inventory, Maintenance, Accounting, and Finance teams
• .

Ensure

• equal focus and implementation progress across all departments
• .
• Align workflows, resolve dependencies, and drive execution clarity.
• Act as the central point for
• business–technology alignment
• .

1. BRD Validation & Process Structuring

• Lead requirement gathering and ensure
• comprehensive BRD (Business Requirement Document) creation
• for all departments.

Validate BRDs

to ensure

• Completeness and clarity of requirements
• Alignment with actual business processes
• Coverage of edge cases and exceptions
• Ensure proper
• sign-off from stakeholders before implementation
• .
• Translate BRDs into
• structured workflows and execution plans
• .

1. Business Process Integration

Ensure seamless integration across lifecycle

Lead → CRM → Order → Procurement → Inventory → Execution → Billing → Accounting → Finance → Collections → Reporting

Embed

• financial controls, accounting workflows, and compliance requirements
• .
• Ensure alignment between
• operational workflows and financial reporting
• .

1. MIS, Dashboards & Business Intelligence (Power BI)

• Define and implement Power BI/ ERP Next based
• MIS frameworks across all departments
• .
• Ensure structured data flow from ERPNext into ERPNext reporting/
• Power BI dashboards
• .

Drive creation of dashboards such as

• Sales pipeline & CRM performance
• Project execution & cost tracking
• Inventory & procurement analytics
• Financial dashboards (Revenue, Cost, Margins, Cash Flow, Receivables)
• Standardize reporting for leadership decision-making.

1. Implementation Governance & Tracking

Establish structured tracking mechanisms for

• Implementation progress
• Open issues and risks
• Change requests
• Maintain visibility across all departments.
• Drive timely escalation and resolution of blockers.

1. UAT, Rollout & Adoption

Coordinate

User Acceptance Testing (UAT)

• across all functions including finance validations.
• Ensure issue closure before go-live.

Drive

• phased rollout and stabilization
• .
• Ensure strong
• user adoption across all departments
• .

1. Continuous Improvement & Optimization

• Continuously review system usage, workflows, and Power BI/ ERP Next MIS outputs.
• Identify gaps, inefficiencies, and improvement opportunities.
• Work with stakeholders and vendor to
• enhance processes and system capabilities
• .

Drive

• iterative improvements post-implementation
• to maximize business value.

1. Data Governance & Accuracy

Ensure readiness and accuracy of master data

Customers, Vendors, Items, Projects, Chart of Accounts, Pricing

• Validate consistency between operational and financial data.
• Establish ongoing data governance practices.

1. Leadership Reporting & Visibility

Provide structured updates to leadership on

• ERP implementation progress
• Power BI/ ERP Next based MIS readiness and dashboard availability
• Key risks, issues, and dependencies

Enable

• data-driven decision-making across the organization
• .

Qualifications & Experience

• 6–12 years of experience in
• digital transformation / ERP implementation / PMO roles
• .
• Experience working with
• external ERP vendors or system integrators
• .
• Strong working knowledge of
• ERPNext (preferred)
• .
• Hands-on exposure to
• Power BI / MIS / Python based dashboarding environments
• .

Understanding of

• accounting and finance processes (billing, collections, reporting)
• .

Core Competencies

• Strong BRD validation and process thinking
• Cross-functional coordination and execution
• ERP implementation understanding
• Power BI/ ERP Next based Business intelligence & MIS orientation
• Stakeholder management across business & finance teams
• Strong tracking, follow-up, and accountability