Officer III, Enforcement (Transit Service Officer III)

Job Summary Join Transfort and take on a role where every day makes a difference. As part of our safety team, you will be out in the field on patrol, riding buses, and staying connected to the community and helping keep our riders and drivers safe. You will also support investigations and contribute to a culture of accountability and care. This is your chance to be part of a fun, supportive team that values strong character, quick thinking, and real impact. The City of Fort Collins offers excellent benefits, competitive pay, and shift differentials for evening work. If you have a background in enforcement, customer service, or problem-solving, this could be the opportunity you have been waiting for! Essential Duties and Responsibilities The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive. Provides municipal code enforcement at transit facilities, stations, bus stops and areas immediately adjacent to these areas; and on buses; including issuing warnings or citations to violators Conducts vehicle, foot, and bike patrols to monitor public transit activity and ensure community safety and resource protection Monitor and appropriately enforce transit regulations and municipal ordinances related to including littering, unsupervised youth, parking issues, noise, alcohol, homeless and transient issues, vandalism, bicycle and pedestrian interference with transit operations, animals at large, etc. Document criminal activity occurring in transit facilities, stations, bus stops, and in the transit right-of-way (ROW) Enforce fare regulations on City transit buses, transit stations and public transit facilities, and conducts periodic fare checks Responds to and mitigates conflicts between transit patrons. Responds to medical and fire assists appropriately Attends neighborhood meetings to discuss issues related to transit operations. Assists in planning, monitoring and patrolling of special events involving transit operations Responds to citizens' inquiries, complaints, reported violations, etc. Serves as an ambassador to local civic organizations, businesses, etc. Maintains database of incidents, violations, resource conditions, maintenance needs, etc. Updates and implements procedures, plans and manuals. Report and document crimes, citations, warnings, contacts into the police records management system. Analyzes and coordinates abatement of persistent crime trends. Communicates with Transfort service groups: Safety, Security Training, Operations, Dispatch and Administration. Management Responsibilities No