Intermediate Education Specialist (Ambulatory, Physician Offices)

Specialist-Education Intermediate BTS Job Code : 21267 FLSA Status Job Family: BTS Job Summary With moderate supervision will design, build, maintain, and evaluate training curricula and training environments. Participates in the design of and documents operational workflows to meet organizational objectives. Provides oversight of all user training methodologies. Also responsible for testing of system functionality in conjunction with other team members. Performs other duties as assigned. Job Responsibilities Creates and documents training methodology for new functionality and/or new Epic modules-25% Participates in the design of and documents operational workflows to meet organizational objectives-25% Build and maintain all Epic training environments for use in classes across the organization-15% Works with users to personalize or customize Epic functionality to improve efficiency and satisfaction-15% Provide credential training courses and oversee all aspects of user training-10% Completes testing of software applications using established standards and protocols. -5% Completes assigned goals. -5% Specifications Experience Description Minimum Required: 5 years work experience or equivalent combination of experience and education in related field. Knowledge and understanding of department workflow/processes. Preferred/Desired: Education Description Minimum Required: Education from an accredited institution or experience as listed. Education of certificate program or two year college degree; Completion of Epic certification within 90 days of completing training. Preferred/Desired: Training Description Minimum Required: Appropriate certifications as they apply to specialized area of expertise. Preferred/Desired Special Skills Description Minimum Required: Strong written and communication skills. Preferred/Desired: Licensure Description Minimum Required: Preferred/Desired: Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships : No