Wing Host - TAO Downtown Restaurant New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance TAO Marketplace Employee Discounts Time off and much more! Assists maître d’ with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipate and accommodate guest needs with professionalism and courtesy Maintain cleanliness and organization of the entrance area and overall venue Comply with Department of Health regulations and company sanitation standards Actively take, confirm, and manage guest reservations Assist with incoming calls and answer guest questions Assist the maître d’ in optimizing reservation flow and seating availability to accommodate as many walk-ins as possible, ensuring seamless shift operations Provide initial table setup support to the dining room team Properly set-up front desk area, perform side-work and other opening/closing procedures as directed by management, including: Printing and organizing current menus Completing all assigned opening and closing side work Report any breakage or damage to equipment or furniture promptly to managemen Attend and actively participate in daily pre-service meetings and training sessions Learn through observation and collaboration, and lead by example Maintain a positive, professional demeanor at all times Demonstrate knowledge of Tao Group Hospitality, its partner brands, and the surrounding hotel environment when applicable Collaborate with and support fellow team members to ensure seamless service Perform additional duties as assigned by management. TRAINING REQUIREMENTS: Tao Group Hospitality in-venue wing training EDUCATION/WORKING KNOWLEDGE: Minimum 1 year host experience or equivalent related Tao Group Hospitality experience required Previous experience in a high-volume restaurant/nightclub/lounge SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write, read, and verbally communicate Must have good positive energy throughout the day Must be able to print legibly for Team Members, management, and guests to read Must be able to stand for extended periods of time Must be able to move quickly Must be able to push and lift up to 75 lbs. with or without assistance Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment