About The Role

Supervises front office staff and provides daily guidance in problem solving. Monitors successful completion of competencies, adherence to workflows and policies, makes recommendations for salary increases. Works as back up for all front office and clinical staff and its functions. Works in concert with Practice Manager to recruit, train, and counsel employees, develop work plans, participate in discipline up to and including dismissal. Participates in evaluations and setting long and short term goals for front office staff. Enters and monitors staff schedules in Kronos timekeeping. Encourages a cohesive team approach to the day-to-day operations. Leads by example. Provides ongoing feedback to staff. -

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Front Office Supervisor