Billing Manager

We are excited to look for a Revenue & Billing Manager to help support our team here in Chicago, they will be responsible for the activities in the Billing & Revenue department and take ownership of month end revenue reports. At Daniels we have a strong vision that drives us every day. Whether this is preventing needlestick injuries and quite literally saving the lives of healthcare practitioners, or whether it is creating a platform that will facilitate our team to grow and so if this sounds of interest to you apply today!

What you will do

• Lead, coach, and support a team of billing professionals to ensure high performance and accountability

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• Act as the primary escalation point for complex billing inquiries
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• Resolve customer issues in a timely, professional, and customer-focused manner
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• Build and maintain strong relationships with key customers, including those with ongoing billing inquiries
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• Oversee the end-to-end billing process to ensure timely and accurate invoice generation and distribution
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• Review billing outputs to identify discrepancies or potential issues
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• Proactively resolve billing concerns to minimize downstream impact
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• Support broader month-end close activities in collaboration with the Finance team

Candidate Profile

• 5 years of billing experience; 1 – 2 years of management experience
• Degree in Finance or Accounting or in a related field
• Critical thinking and sound decision-making skills
• Strong communication skills (verbal and written)
• Leadership skills & Management experience
• Excel skills: creating and reading reports, basic formulas, pivot tables, vlookups, count ifs, etc
• Word and PowerPoint knowledge
• Salesforce experience would be nice but not required