Senior Enterprise AI Engineer (AWS Bedrock)

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

About the Role

We are looking for an experienced AI Solutions Engineer to help build an AI-powered IT Help Desk Automation platform using AWS Bedrock and modern serverless technologies.

This role focuses on designing intelligent automation workflows that leverage AI agents to streamline IT operations, including ticket triage, request routing, and identity/access management automation across enterprise systems.

The ideal candidate combines strong Python development skills with hands-on experience building AI-powered applications using AWS Bedrock and modern AWS serverless services.

Key Responsibilities

• Design and develop enterprise AI solutions using AWS Bedrock.
• Build AI-powered workflow automation for complex business processes.
• Develop AI agents using AWS Bedrock Agents and Guardrails.
• Integrate enterprise platforms, including ServiceNow and SAP.
• Develop secure REST API integrations across enterprise applications.
• Build Retrieval-Augmented Generation (RAG) pipelines using enterprise knowledge bases.
• Develop document-processing workflows, including PDF extraction and business-rule validation.
• Design cloud-native backend services using AWS.
• Build scalable React interfaces for AI-powered business applications.
• Develop GenAI CI/CD pipelines and automation workflows.
• Implement Responsible AI principles and governance across AI solutions.
• Collaborate with engineering and business teams to continuously improve AI capabilities.

Requirements

• 5+ years of professional software engineering experience.
• Strong Python development experience.
• Experience building enterprise cloud applications.
• Hands-on experience with AWS cloud services.
• Experience integrating enterprise systems using REST APIs.
• Strong understanding of Generative AI application development.
• Experience working with distributed systems.
• Strong analytical and problem-solving skills.
• Strong written and verbal English communication skills.

Must Have

• Strong Python development experience.
• Hands-on experience with AWS Bedrock.
• Experience building AI Agents using:
• AWS Bedrock Agents
• Guardrails
• Experience integrating enterprise systems through REST APIs.
• Experience with ServiceNow integrations.
• Experience integrating SAP using:
• BAPI
• OData
• Experience designing Retrieval-Augmented Generation (RAG) solutions.
• Experience with OpenSearch.
• Experience working with:
• DynamoDB
• Amazon S3
• Experience with Amazon Cognito.
• Experience developing React applications.
• Experience building enterprise workflow automation.
• Experience implementing Prompt Engineering techniques.
• Experience building GenAI CI/CD pipelines.
• Experience with GitHub Actions.
• Strong understanding of enterprise security and identity management.

Nice to Have

• Responsible AI implementation experience.
• AI governance experience.
• Document intelligence solutions.
• OCR and PDF extraction experience.
• Enterprise knowledge base integrations.
• SharePoint integrations.
• Event-driven architectures.
• AWS API Gateway.
• EventBridge.
• Infrastructure as Code.
• Enterprise architecture experience.