Sales Assistant - Hydrista Designer Outlet Luxembourg

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in…

• Fulltime or Parttime

Your responsibilities at waterdrop®

Be an Ambassador for our Brand, Values and Product

• Demonstrate our Retail Core Values of: Always Keep Growing, Together We

Win, Be The Consumer, Bring High Energy, Find A Way.

• Provide excellent customer service and surpass customer expectations at every

opportunity. Assist customers to match their buying needs.

• Identify customer needs and answer product related questions. Be able to respond to

queries on product prices, quality, features and benefits.

• Take every opportunity to capture customer data in order to expand our database

and customer loyalty.

• Resolve customer complaints promptly and successfully by investigating problems,

• developing solutions and making appropriate recommendations to the management
• team.

• Deliver product excellence by maximising product knowledge with relevant

recommendations through our 6 Drop Selling Ceremony.

• Attend and participate in store meetings and training sessions as required by your

manager.

• Ensure that good communication with your colleagues is maintained
• Have a positive attitude with the team and customers and be open to constructive

feedback that will help you develop and improve.

• Maintain brand standards on visual display and merchandising, cleanliness and

general housekeeping.

• Follow policies and procedures to maintain the security of stock, customer records

and cash handling.

• Ensure that time keeping attendance is in line with the company's policies and

procedures. Opening and closing the store as and when required.

• Be aware of Health & Safety requirements in the store.

What you bring to the table

• Be approachable and available to assist our customers with their shopping

experiences.

• Enthusiasm and commitment to always provide excellent customer service.
• Willing to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• The ability to maintain professionalism under all circumstances.
• Works effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrate retail sales experience in a customer focused environment

What we offer you

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• Discount on-and offline on your waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.