Automotive Service Department Business Development Agent / call agent

Full-Time | Competitive Pay | Growth Opportunities

Celebration Chevrolet is growing, and we’re looking for a motivated, customer-focused Business Development Agent to join our Service Department team!

As a Service BDC Agent , you’ll be the first point of contact for customers scheduling service appointments. Your role is critical in delivering exceptional customer experiences and supporting the success of our high-performing service department.

What You’ll Do

• Handle inbound and outbound calls, texts, and emails to schedule service appointments
• Follow up with customers on missed or declined services
• Maintain detailed records of customer interactions in our CRM system
• Work closely with Service Advisors and Technicians to ensure customer satisfaction
• Assist with daily appointment confirmations and rescheduling as needed

What We’re Looking For

• Previous BDC, call center, or customer service experience (automotive experience a plus!)
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Tech-savvy and comfortable using scheduling and CRM software
• A friendly, professional attitude and a passion for helping others

Why Work With Us?

• Be part of a supportive, high-energy team at a locally loved dealership
• Opportunities for advancement and ongoing training
• Competitive pay structure and benefits
• Positive, inclusive work culture

• 🚗 Join the Celebration Chevrolet family and help us drive exceptional service every day.
• 📨 Apply now in person or email your resume to [email hidden]
• 📍 Celebration Chevrolet – 2001 S Havana St, Aurora, CO 80014
• 📞 3037517500