About The Role

As a Customer Success Specialist, you will be responsible for ensuring a smooth and efficient transition for our new incoming clients, as well as maintaining a healthy and productive relationship with existing clients.

Responsibilities

Act as a liaison between our engineers and clients
Conduct post-launch case studies and reviews
Address client issues that surface post-launch
Ensure customer success long term
Has a Bachelor’s degree or equivalent experience. A background and/or interest in healthcare and science is a plus.
Is a proactive (not simply reactive) self-starter with an entrepreneurial spirit
Has expert communication and interpersonal skills
Has a demonstrated record of success
Constantly wants to improve and motivates themselves and others

All your information will be kept confidential according to EEO guidelines.

This is an external listing. JobSpring does not represent or verify the employer. Report this listing