Business System Engineer – Enterprise Applications

Key Responsibilities

• Take a hands-on role in configuring, implementing, and supporting enterprise and business systems across departments.
• Work with business stakeholders to capture requirements and translate them into technical and system configurations.
• Lead cross-functional and IS/IT-centric projects, ensuring alignment between business stakeholders, vendors, and internal IT resources.
• Collaborate with IT staff and external vendors to deploy, integrate, and optimize systems that support operational growth.
• Partner with the CSV team to ensure implementation tasks align with validation processes, providing technical assistance (e.g., system setup, environment readiness, data preparation, and issue resolution).
• Support and troubleshoot system integrations, user access issues, and environment dependencies within AWS and Azure ecosystems.
• Participate in data migration and environment setup activities during system deployment.
• Maintain detailed documentation of system configurations, workflows, and change controls.
• Identify and escalate project risks, blockers, or dependencies to the Associate Director of IT.
• Provide post-implementation support and assist in transitioning systems to steady-state ownership.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline (or equivalent experience).
• Minimum of 5 years of experience implementing or supporting enterprise and business systems in biotech or pharmaceutical organizations.
• Hands-on experience with platforms such as Veeva Vault, ERP systems (e.g., NetSuite, SAP, or Oracle), and cloud environments (AWS and Azure).
• Familiarity with GxP, SOX, and data integrity principles.
• Understanding of both clinical-phase and commercial-phase biotech operations.
• Strong troubleshooting, analytical, and documentation skills.
• Ability to manage multiple priorities and adapt to evolving business needs.
• Excellent communication skills and ability to work cross-functionally across IT, QA/CSV, and business teams.

Core Competencies

• Hands-On Executor: Comfortable configuring, testing, and deploying systems directly.
• Collaborative Partner: Works effectively with IT, CSV, and business stakeholders to drive compliant implementations.
• Analytical Problem-Solver: Identifies technical challenges and implements scalable solutions.
• Detail-Oriented: Maintains precision in documentation and configuration management.
• Clear Communicator: Provides concise updates and transparent reporting to leadership.
• Adaptable: Operates effectively in a fast-paced, evolving biotech environment.