Associate, Junior Broker & Administration

Ignite your potential. Impact what matters.

Hi, we're HUB–a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you're ready for tomorrow.

The Opportunity

This is an entry-level opportunity for someone who wants to build a career in the insurance industry from the ground up. Based in our Yellowknife office, this role blends broker support with administrative and reception duties, making it a great fit for someone who is organized, client-focused, and ready to work toward their insurance license. You will work alongside experienced advisors and play a key role in keeping the branch running smoothly.

What You'll Do

• Support personal lines brokers with day-to-day service activities, including coverage inquiries, policy changes, renewals, and client documentation
• Provide backup broker support when the primary advisor is on vacation or leave
• Manage front-desk and reception duties, including greeting clients and handling incoming calls
• Maintain and monitor Data Control Reports, including Not Yet Renewed, Unbilled, In Process, PRBR Corrections, and Accounting Activities
• Enter client information, activities, and notes accurately into the brokerage management system
• Take and record claim information, submit to the insurance company, and flag to the appropriate team
• Assist with accounts receivable collection and management
• Participate in branch sales and marketing initiatives as directed
• Work toward obtaining your insurance license, with support from the team

What We're Looking For

• Working toward or open to obtaining a General Insurance license (NWT/Nunavut); existing Level 1 license is a strong asset
• Previous experience in a client-facing, administrative, or office support role
• Strong attention to detail and comfort working with data and reports
• Organized and able to manage multiple priorities in a branch environment
• Clear, professional communication with clients and colleagues
• Comfortable working independently while supporting a small team

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid day off for your birthday – we want to celebrate you!

• What makes us different than all the rest?
• Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
• Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship : We encourage innovation and educated risk-taking.
• Integrity : We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability : We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry? Apply today !

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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