Building Patrol Officer

The Athletics and Recreation department makes the SAIT experience an ace through programs and facilities that promote an active lifestyle. Join a team passionate about making sure no one is left on the sidelines when it comes to sport and recreation. Go Trojans!

The Opportunity

Job classification: A5207 - Building Patrol Officer
Hourly Rate: $18.58
# of positions: 15

Position End Date: August 31, 2027

Posting closing date: Until positions are filled

SAIT's Athletics and Recreation department is hiring part-time hourly staff to support our services as Wellness Centre Assistants. The Wellness Centre Assistants contribute to student engagement and the competitive aspirations that make up a larger SAIT experience. The Wellness Centre houses our Fitness & Studios, Temporary Gymnasium, Cohos Commons Soccer Pitch, a variety of Physical Training or Lifting amenities and a new ESports studio. Wellness Centre Assistants support Trojans Varsity and Intramurals.

The Role

Customer Service (Front of House)

• Wellness desk reception and client/partner communications
• Campus Center gatekeeping, audio support, equipment controls
• Provide customer service to all those entering the Wellness Centre
• Reception duties including telephone and online interactions
• Performs required set-up for room bookings which may include lifting or moving of light furniture (chairs, overhead projectors)
• Assisting members and responding to member questions
• Laundry service and locker/change room duties as required
• Inventory controls for all sport programs and activities
• Equipment set-up, takedown, sign-out as required by facility users
• Professional appearance, communications and client interactions
• Problem solving and escalations of conflict as required
• Banner access, processing and general membership reporting

Facility Stewardship (Campus Center)

• Cleaning and maintaining exercise equipment
• Fitness Studio and Lifting Center stocking, racking and sanitizing
• Access Controls, student card & membership validation
• Open doors, lock up spaces, create safe and welcoming environment
• ESport studio servicing and monitoring as required

Compliance (Programming, Sport Amenities, Finance)

• Financial transactions, sales and petty cash handling
• Registration processing and promotion
• Equipment rentals, Sign-out, inventory, storage
• Address Health, Safety & Environment expectations and identifying risks
• Work in accordance to Respect in the Workplace certification
• Contribute as part of a team of part-time workers made up of both student and non-student communities
• Support all activity programs as required including Drop-in and Free Play

Qualifications & Experience

• Current SAIT students enrolled in and returning to a SAIT program are preferred
• Minimum high school diploma is required
• Must be participating in sports
• Previous customer service experience is preferred
• First Aid, CPR and Respect in Sport certifications are preferred

Skills Required

• Knowledge of the layout of the campus and of the rules and regulations
• Ability to deal tactfully with the public and student body
• Ability to notice and report anything out of the ordinary which might result in loss or damage to property
• Ability to follow oral and written instructions

Physical Requirement

• This position requires manual and physical skill levels necessary to lift and move light to moderate objects