Permanent- Addetto/a Alle Vendite / Client Advisor - MILAN Rinascente

MISSION

Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.

A Client Advisor's responsibilities include

CUSTOMER RELATIONS

The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:
•Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
•Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
•Assists customers during fittings and accommodating any alterations when needed.
•Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
•Introduces new customers to the brand.

STOCK

•Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

• •Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• •Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.