Sales Operations Director

What you will do

• Establish, maintain, and continually improve sales processes.
• Work with the field sales teams to identify opportunities for improvement.
• Use data and reports to make decisions about bottlenecks in the sales process.
• Serve as subject matter expert regarding sales territory sizing and alignment, account ownership, team composition, and lead routing.
• Conduct sales training and mentor new and existing sellers on sales-related procedures.
• Assist with sales forecasting, contact and lead management, opportunities data quality, creating dashboards and reports, and ensuring data integrity throughout our systems.
• Report and provide insights to support the decision-making and strategic planning of the management team.
• Partner with the Head of Sales to create sales team evaluation processes and metrics.
• Responsible for territory planning and analysis

Qualifications and Skills

• 15+ years of experience with implementing sales operations optimization and process improvements.
• 15+ years of experience with Salesforce measurement, and sales technology implementation plans.
• 12+ years of experience creating Salesforce processes, reports, and dashboards.
• 15+ years of experience creating sales metrics, reports, and dashboards using Power BI or Tableau CRM.
• Professional or higher English verbal and written communication skills.

Education and Certifications

• Master of Business Administration (MBA) Required