AI Change Management Lead

Responsibilities

• Design and execute a comprehensive change management strategy aligned to the client's AI implementation roadmap
• Conduct stakeholder assessments and impact analyses across impacted business units and roles
• Develop communication plans that translate complex AI and automation changes into clear, audience-appropriate messaging
• Lead training design and delivery, including role-specific enablement for finance, accounting, and operations teams
• Build and coach a network of internal change champions to sustain adoption beyond the engagement
• Identify and proactively manage resistance, cultural barriers, and organizational readiness gaps
• Define and track change adoption KPIs and report progress to senior leadership and project sponsors
• Partner closely with IT, HR, and business unit leaders to align change timelines with deployment milestones
• Advise on organizational design adjustments needed to support new AI-enabled operating models
• 8+ years of change management experience with demonstrated delivery on large-scale technology or digital transformation programs
• Hands-on experience leading change for AI, automation, or ERP implementations within accounting, finance, or shared services environments
• Proficiency in structured change methodologies (Prosci/ADKAR, Kotter, McKinsey Influence Model, or equivalent)
• Strong executive presence with the ability to influence C-suite and board-level stakeholders
• Experience developing and facilitating role-based training and communications across multi-functional teams
• Proven track record measuring and reporting adoption outcomes tied to business impact