About The Role

Manages the daily workflow and operations of the Franchise Relations Department.
Leads the company's franchising and business development initiatives.
Develops, generates, and actively sources prospective franchisees through networking, lead generation, business development activities, and strategic partnerships.
Identifies, qualifies, and nurtures potential franchise applicants from initial inquiry through the franchise sales process.
Monitors and tracks the effectiveness of franchising campaigns and lead generation efforts.
Tracks franchising and business development data and prepares reports, analyses, and presentations for top management.
Works closely with the executive team, marketing managers, and department heads to develop and execute franchising strategies for the company's brands.
Conducts market research and analyzes industry trends to identify new markets, territories, locations, customers, and franchising opportunities.
Builds and maintains strong relationships with existing and prospective franchisees to support business growth.
Ensures all franchisees comply with brand standards, operating procedures, promotions, guidelines, policies, and regulations.
Coordinates with internal departments to facilitate franchise onboarding, opening, and ongoing support.
Performs other duties and responsibilities as assigned by management.

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or a related field.
At least 5 years of relevant experience in franchising, business development, franchise sales, or operations, preferably in the Food & Beverage (F&B) or restaurant industry.
Minimum of 2 years of managerial or supervisory experience in franchising, business development, or restaurant operations.
Proven track record in recruiting, developing, and closing franchise opportunities .
Strong understanding of F&B franchise operations , restaurant standards, and brand compliance.
Experience in market research, territory development, site selection, and business expansion.
Excellent negotiation, sales, presentation, and relationship management skills.
Strong analytical, organizational, and problem-solving skills with the ability to prepare business reports and presentations.
Proficient in Microsoft Office applications (Excel, Word, PowerPoint); experience with CRM systems is an advantage.
Excellent written and verbal communication skills.
Ability to build and maintain strong relationships with franchisees and cross-functional teams.
Willing to travel frequently for franchise recruitment, business development, site evaluations, store openings, and franchise support.
Results-oriented, proactive, and capable of managing multiple projects in a fast-paced environment.

What to do next? 
For this role, please submit your resume. There would be an initial screening from our Talent Acquisition Team.
Please do take note that we will only reach out to candidate/s who passed our paper screening. 
Send your application now or refer a candidate to us! Thank you very much!

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Franchise Relations Manager (Food and Beverages)