Subject Matter Expert Remote Diagnostic Services
Volvo Business Services AB · Västra Götalands län, Sweden
About The Role
We believe that you recognize yourself as
- Business minded and interested in creating value for our customers
- Experienced from working with combustion engines or e-mobility solutions
- Knowledgeable within diagnostics
- Being pro-active and analytic
- Having a general understanding within system architecture, even though this is not a job within the IT community
- Outgoing, skilled in building networks, engaged and goal oriented
- Team player and able to translate business objectives into actions
- Eager to get things done
- Loves having fun at work
Qualifications
Bachelor of Science (Technical/Engineering) in relevant field
Experience in diagnostics
English verbally and in writing
Clear in communication
Experience in e-mobility and/or connectivity Do you recognize yourself as being creative? Do you love challenges and want to be a part of building something new? If you, in addition to this, are driven by creating customer value and have an experience from working with diagnostics then we might be the opportunity you are looking for and are waiting to hear from you!
As a subject matter expert at Volvo Penta you will work close together with the Service Owner for Uptime Services and together with other SMEs. You will be the appointed expert within the Global Aftermarket organization for creating new value around diagnostics. You should be up to date on the market and competitors’ situation, and take the lead in creating value propositions and new services within diagnostics for Volvo Penta.
What you will do
Be the expert person within remote diagnostics where you will act as a link towards internal and external stakeholders in order to maximize business value obtained from the Services Offering
Specify and prioritize requirements for the development of new services
Approve the suggested improvements to the services component or when applicable drive the approval via the appropriate governance fora
Follow up that changes are carried out according to plan
Through communication and training deliver and launch services to our business regions
To sum up
At Volvo Penta we do believe in the power of curiosity and creativity. New solutions and changing customers’ needs are defining our future. By working close together with our customers and colleagues always with a quality, safety and environmental care in focus, we are part of creating a better world.
Hope to hear from you!
If you have any questions please contact
Anders Holén, +46739021629
Fredrik Solheim, +46739029845 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
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