Analyst, SDU, India_Bangalore

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Principal Responsibilities

• O perate a variety of client systems and processes moderately complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standard
• I nteracts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
• Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized.
• Assists less-experienced staff in learning procedures.
• Updates and enhances established procedures to improve quality, quantity, and timeliness.

Competencies

• Train others effectively
• Builds good team relationships
• Communicates effectively
• Demonstrates functional excellence
• Customer centric

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