Farm Store Associate

Job Summary

The Seven Sons on-farm store exists for the purpose of providing our loyal patrons with a fun and convenient local point of purchase. Our store also serves a place where new first-time customers can discover and learn more about our farm’s mission and product offerings.

Areas of Effectiveness

As a Retail Store Representative you will be expected to produce the following results

• Ensure that each visitor leaves our farm feeling welcomed, appreciated, informed as well as a sense of community and connection to our farm.
• Ensure that a service culture is exemplified and maintained among yourself and all team members.

Effectiveness of job performance will be monitored and measured by

• Feedback from customers and visitors (phone calls, emails, reviews/ratings, etc…)
• Customer retention as well as sales and revenue performance

Duties & Responsibilities

• Monitor, order, receive and restock product inventory and supplies.
• Operate POS checkout system.
• Assist and facilitate with online ordering and order pickup.
• Assist with any needed administration and customer service tasks related to the store and business actives at Seven Sons.
• Cleaning, organizing and maintenance of store merchandising and office areas.
• Special projects during ‘slow’ days/seasons, (labeling, date checks, organizational tasks, signage, etc.).

NOTE: Store operations and customer assistance is the main priority and admin duties should be tackled strategically during “downtime”.

• Assist with quarterly inventory count (a couple hours during the evening once per quarter).