Infrastructure & Operations Engineer

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Piramal Pharma Solutions Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.

This enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation.

Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.

For more details, please visit : www.piramalpharmasolutions.com

Job Title

Infrastructure Analyst Job Description

IS Infrastructure Analyst Why Join Us?

Joining our team comes with a range of excellent benefits designed to support your wellbeing, financial security, and work-life balance. Alongside a competitive salary of approximately £45,000 , you'll benefit from a generous pension scheme , private healthcare , flexible working hours , and enhanced holiday entitlement , helping you thrive both professionally and personally.

This is an excellent opportunity to join a forward-thinking team that values its people and invests in their success.

Key Responsibilities

Design & Implementation

• Deploy and maintain IT and OT infrastructure solutions to support business and manufacturing operations.
• Design and implement resilient networks, server environments, and cloud-based solutions.
• Support/ Lead infrastructure projects from planning through execution, ensuring minimal disruption to production.
• Evaluate and integrate new technologies to drive efficiency and security improvements.

Business-as-Usual (BAU) Support

• Provide 3rd-line support for complex technical issues across IT and OT systems.
• Ensure maximum uptime of critical business and manufacturing systems.
• Proactively monitor, maintain, and troubleshoot networks, servers, and security appliances.
• Maintain strong disaster recovery and backup strategies to ensure business continuity.
• Utilise the service management tool (e.g. ServiceNow) to record, update, and manage incidents.

Security, Compliance & OT Considerations

• Implement and maintain GxP-compliant IT infrastructure within a regulated pharmaceutical environment.
• Ensure CFR Part 11 and data integrity requirements are met across all IT/OT systems.
• Implement cybersecurity best practices, including network segmentation, vulnerability patching, and Zero Trust principles.

Competencies

Infrastructure & Virtualisation

• Strong understanding of VMware vSphere 8+ / ESXi or Microsoft Hyper-V

Operating Systems

• Windows Server 2003-2022
• Windows Desktop 95-11
• Basic Linux administration (Red Hat, Ubuntu)

Networking & Security

• Cisco networking (LAN, WAN, VLANs, Routing & Switching)
• Enterprise Firewall technologies (PaloAlto, Cisco ASA, Watchguard or similar)
• Network segmentation and security (IT/OT best practices)

Backup & Disaster Recovery

• Veeam Backup & Replication
• Disaster recovery planning & high availability solutions

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Database & Application Support

• Working knowledge of Microsoft SQL Server (2000-2022) is advantageous
• Oracle Database (various versions)
• PostgreSQL/ MySQL (desirable)

General IT Expertise

• Active Directory, Group Policy, DHCP, DNS
• Storage solutions (SAN, NAS, Fibre Channel, iSCSI)
• Experience managing and maintaining HPE Synergy infrastructure/ Nimble Storage technologies
• Patch and vulnerability management