Drayage Operations Specialist

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

The Drayage Operations Specialist will work hand in hand with Business Development and Carrier partners to build, develop, and execute all day-to-day tasks surrounding our drayage Customer and Carrier needs. Drayage Operations Specialists will provide consistent & effective solutions to our internal & external partners. This role will be responsible for playing a key role in daily execution. This includes but is not limited to, supporting BD opportunities, onboarding, booking, & managing key Carrier relationships, and managing daily tracking, customs, & scheduling with facilities, BCOs, & Ports.

What You'll Do

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Primary responsibilities

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Developing and executing all Drayage activities including quotes, appointment confirmation, vessel/rail tracking, carrier selection, compliance with SOPs, document collection and overall customer satisfaction.

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Execute all aspects of origin/destination management including terminal relationships, empty container management, tracking, controlling, and minimizing demurrage and per diem.

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Managing the organizational framework to track and update vendor SOP’s including document requirements, container utilization, booking confirmation, cargo ready / earliest receival dates, cargo cut-off date requirements, etc.

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Managing and executing inbound freight/container tracking including all origin, in-transit, and destination milestones.

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Additional Responsibilities

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• Driving and leading drayage functions in close cooperation with leadership and Business Development sales teams.
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• Managing and executing performance reporting and analysis of suppliers’ performance, container transit times, and vendor performance.
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• Partnering with Business Development teams to drive business growth and ensure capacity and Customer needs are executed.

Qualifications

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• You are a self-motivated and adaptable individual with at least 1 year of 3PL experience
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• You have strong organizational and time management skills with ability to lead and educate the organization on best-in-class Drayage Operations
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• Bachelor's degree preferred
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• Strong communication skills are required, as the candidate will be interfacing with many different parties each day
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• Must possess strong problem-solving skills
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• Ability to multitask in a fast-paced environment.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and take part in learning opportunities through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the heart of downtown Chicago, IL!
• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.