About The Role

The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty.
The successful candidate will be responsible for flow quotation , order booking , order managements and customer communications.
In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.

Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity)
Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls
Knowledge of Order Management processes
SAP ERP Experience strongly preferred
Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge

niraj.singh(at)collabera.com

https://www.linkedin.com/in/nirajsinghcollabera/

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Customer Care/ Order management