Membership Consultant (Melbourne, west)

Casual Membership Consultant (Multi-site) | Melbourne's western clubs

If you’re someone who brings energy into a room, thrives on people, and knows how to turn a conversation into commitment — this is where you want to be.

Set within busy, high-traffic clubs in Melbourne's west, this role puts you right at the centre of the action. It’s fast-paced, social, and built for someone who enjoys being on the front line of both member experience and growth.

What You’ll Own

• This is a role where presence matters.
• You’ll be the person people remember — the one who makes them feel comfortable walking in, confident signing up, and motivated to come back.

Day to day, that looks like

• Setting the tone from the front — welcoming, engaging, and energising every interaction
• Turning enquiries into memberships through natural, confident conversations
• Showcasing the club through tours that connect people to the space and their goals
• Building relationships that lead to referrals, retention, and a strong sense of community
• Keeping the club flowing — supporting operations and contributing to a team that performs

The Rhythm of the Role

This club runs busy — and this role sits across key peak periods.

You must be available for

• Monday: 10:00am – 7:00pm
• Tuesday: 10:00am – 7:00pm
• Saturday: 9:00am – 2:00pm

These shifts are essential to the role and not flexible.

The Environment You’re Stepping Into

• High-volume, high-performing clubs where results are visible and rewarded
• A team that values energy, standards, and accountability
• A member base that is consistent, engaged, and invested in their health
• A business that is growing — with genuine opportunity to step into more

What You Need to Bring

This role suits someone who is confident, proactive, and genuinely enjoys people.

You’ll stand out if you have

• Experience in sales, retail, hospitality, or customer-facing environments
• The ability to start conversations easily and guide people towards a decision
• Strong interpersonal skills — you know how to make people feel comfortable, quickly
• A natural drive to hit targets and perform
• Initiative — you don’t wait for direction, you create momentum
• Full availability for the required shifts
• An interest in health, fitness, or lifestyle-focused environments

What’s In It For You

• Hourly rate + super + commission potential
• Ongoing training and development
• A pathway into more hours, full-time roles, or leadership
• Complimentary gym membership
• A team that’s social, supportive, and driven

How to Put Yourself Forward and Apply

If this feels like your kind of environment, we want to hear from you.

Include a short note with your application covering

• What draws you to this kind of role
• Why you’re strong in customer-facing or sales environments
• Confirmation you can commit to the required roster

We look forward to hearing from you!