Receptionist - Russian/Italian/Spanish Speaker

JOB SUMMARY

Main duties/responsibilities

• Give a warm and engaging welcome to guests on arrival and perform guest check-in
• Take payment from guests on departure and close their bills correctly
• Be efficient in assisting guests throughout their stay with any requirements
• Sell rooms to walk-in guests at the maximum rate possible
• Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
• Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times