Operational Excellence Manager Training Global Air & Sea (m/f/d) (Leiter/in - Operationsdienst)

• Job Req Number: 119199 Arbeitszeitmodel: Vollzeit Division: DEU -
• Schenker Aktiengesellschaft (Air & Sea) Stadt: Frankfurt am Main We
• are actively searching for a Operational Excellence Manager Training,
• Air & Sea (m/f/d) in Frankfurt am Main. Your Benefits Financial
• Benefits: Capital-forming benefits, company pension scheme, employee
• discounts, DSV employee card with a monthly net credit, job bike,
• anniversary payments Health and Mobility: Supplementary health
• insurance (depending on division), screen work glasses, group accident
• insurance Onboarding: Extensive onboarding with an individual training
• plan Team: A great, dedicated, and motivated team, flat organizational
• structures, and an open working atmosphere Variety: A diverse range of
• tasks with significant decision-making freedom at a global player
• Flexibility: A modern workplace including a transparent flexitime
• policy and the option to work remotely Development: Regular training
• and development programs, e‑learning offerings, and initiatives such
• as Talents@DSV to keep your skills up to date. Tailored development
• programs are also possible. Purpose of the position: Drive the
• development, governance, and continuous improvement of global training
• content and frameworks for Air & Sea operations. Collaborate with
• global, regional, and country OPEX teams to enhance operational

performance and support strategic initiatives. Key Responsibilities

• Develop, maintain, and continuously improve training content (incl.
• digital learning modules), ensuring accuracy, relevance, and
• effectiveness Manage training initiatives and projects derived from
• the global Air & Sea strategy Act as key point of contact for global
• training governance within Air & Sea Identify and prioritize training
• needs through collaboration with stakeholders, user feedback, and
• performance insights In collaboration with OPEX Optimization and
• Processes drive change management and process improvements for global
• operational processes Support division in preparation for major change
• initiatives and system or process updates (e.g., new system roll-out,
• major process changes) Provide guidance to the OPEX community for any
• process or functional changes from the TANGO release Provide process
• and technical expertise to ensure quality and consistency of OPEX
• training materials In-depth understanding of business process context
• and operational environments in global freight forwarding with focus
• on Air- and Seafreight Excellent communication and interpersonal
• skills, with the ability to communicate technical information to
• non-technical users Ability to work independently and as part of a
• team across dimensions, levels and cultures of large matrix
• organizations Required Experience : At least 3 years of experience in
• Air- or Seafreight operations or equivalent position providing
• operational knowledge Profound knowledge of freight forwarding with
• focus Air- and/or Seafreight Preferably experience delivering Training
• or Teaching either in-person or remote Bachelor’s degree in related
• technical / business areas or equivalent work experience. Excellent
• verbal and written communication skills with ability to create
• visually effective training materials Fluency in written and spoken
• English