Payments & Finance Operations Manager

Reporting to and working closely with the Finance Controller, the Payments & Finance Operations Manager is responsible for leading the Company’s finance operations, with ownership of payments, banking, accounts payable, and core financial processes across the Group.

K ey Responsibilities

Payments & Accounts Payable

• Take ownership of all outgoing payments across the Company and Group Entities, ensuring accuracy, timeliness, and appropriate authorisation
• Oversee the full Accounts Payable process, including invoice processing, payment runs, and supplier account management
• Ensure effective handling and resolution of supplier queries in a timely manner
• Maintain strong relationships with suppliers and internal stakeholders.
• Take ownership of the employee expenses process, including review, control, and payment through Expensify, ensuring accuracy, compliance, and timely processing

Banking & Cash Operations

• Manage all banking activities, including account administration, and user access controls across multiple banking platforms
• Oversee and review bank reconciliations, ensuring completeness and accuracy
• Support cash flow management by monitoring balances across entities and currencies.

Finance Systems & Process Improvement

• Act as a key finance systems administrator, ensuring systems are maintained, accurate, and used effectively across the function
• Identify and implement process improvements to enhance efficiency, scalability, and control
• Support the optimisation and automation of finance operations wherever possible

Payroll, Pensions & Finance Administration

• Oversee pension scheme administration, ensuring compliance with relevant regulatory requirements
• Support the coordination of global payrolls, ensuring accurate inputs and effective liaison with HR and external providers
• Ensure all operational finance activities are supported by accurate and well-maintained records

Controls, Compliance & Governance

• Ensure robust financial controls, processes, and procedures are in place across all finance operations
• Maintain compliance with local accounting, tax, and regulatory requirements across jurisdictions
• Support internal and external audit processes, ensuring documentation is complete and accessible
• Promote best practice in record-keeping and electronic document management
• Improve the quality and control of payment requests across the business, promoting better planning, accuracy (including VAT treatment), and compliance with established processes.

Team Management

• Manage, support, and develop the Finance Assistants, ensuring high standards of performance
• Provide guidance, training, and oversight to drive continuous improvement
• Foster a culture of accountability, accuracy, and collaboration

Collaboration & Support

• Work closely with the Financial Controller and wider finance team to support broader finance activities
• Build strong relationships across the business to ensure efficient financial processes and support operational needs
• Contribute to ad hoc projects and initiatives as required.