IT Trainer Specialist (Client)

• Manage client end to end onboarding process 
• Work closely with the dedicated PIO and internal teams to ensure smooth implementation
• Support system setup and coordinate client requirements
• Conduct user training sessions (online or onsite)
• Ensure implementation runs according to agreed timeline
• Act as the main point of contact during the onboarding phase
• Monitor user usage and support clients post go-live
• Cross-checking client data by verifying, comparing it against multiple independent sources to ensure accuracy and consistency.

 

• Bachelor’s degree in any related field
• 1–3 years of experience in onboarding, implementation, customer success, or similar role
• Experience working with enterprise clients is a plus
• Strong communication and coordination skills
• Comfortable working closely with cross-functional teams
• Detail-oriented and able to manage timelines effectively
• Able to conduct training sessions (online or onsite)
• Fluent in English (both written and spoken)