IQOS Romford - Assistant Store Manager

Are you a retail enthusiast ready to help steer a team to success? Join a pioneering brand in innovative nicotine products, as an Assistant Manager. We foster a dynamic and inclusive culture where your skills are valued, and growth is encouraged. We're on the lookout for individuals who thrive in a collaborative environment and share our commitment to delivering exceptional customer experiences.

What We Offer

Discover a workplace that values your contributions. As our Assistant Manager, you'll enjoy a competitive salary and career progression opportunities. Become part of a team that embraces creativity, and a positive work-life balance.

Main Responsibilities

• Leadership: Inspire and supervise a high-performing team to achieve sales targets.
• Customer Focus: Ensure exceptional customer service, maintaining a positive shopping environment.
• Inventory Management: Oversee inventory and implement effective merchandising strategies.
• Collaboration: Work closely with the Store Manager to drive sales and meet business goals.

Requirements

• Experience: Proven track record in retail management, preferably in a similar industry.
• Leadership Skills: Strong communication and leadership abilities.
• Analytical Skills: Ability to analyse sales data and implement effective strategies.
• Flexibility: Openness to a flexible schedule, including weekends and holidays.
• Positive Attitude: A positive outlook and a passion for delivering outstanding customer service.

Practical

Working in conjunction with the Regional Manager to develop relationships with customers driving the following

• Ensure strict compliance with "Challenge 25" and confidential data regulations.
• Organise and manage customer data efficiently and in line with data protection regulations, ensuring accurate records are maintained.
• Demonstrate perseverance and an adaptable mindset when faced with customer objections.

Company Culture

Experience a modern workplace with a positive atmosphere, ongoing training, and development initiatives. Benefit The Store Supervisor will play an integral role in promoting and preserving our thriving culture.

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