Capital Equipment Supervisor

Responsibilities

Leadership & People Management

• S upervise, coach, and develop Lead Capital Equipment Technicians, Capital Equipment Technicians, and Process Technicians.
• Conduct performance evaluations, provide regular coaching, and address performance concerns with guidance from management.
• Foster a culture of safety, accountability, teamwork, and continuous learning.
• Interview candidates and provide hiring recommendations.
• Coordinate onboarding and training for new technicians.
• Ensure all technicians complete required technical and safety training.
• Manage technician schedules, attendance, vacation coverage, and timecard approvals.
• Allocate personnel and resources to support production priorities and equipment needs.
• Partner with Leads to ensure work is appropriately assigned and completed.

Technical Responsibilities

• Perform advanced troubleshooting, preventive maintenance, and corrective repairs on Velo3D additive manufacturing systems.
• Support technicians during complex equipment failures and provide technical guidance.
• Determine maintenance priorities based on equipment status and production requirements.
• Verify equipment is safe and ready to return to production following repairs.
• Assist with maintenance activities during periods of high workload or critical equipment failures.
• Ensure preventive maintenance is completed according to schedule and company standards.
• Promote consistent maintenance practices and adherence to standard operating procedures.

Administrative Responsibilities

• Review and ensure proper Salesforce work orders, maintenance cases, equipment logs, and service documentation.
• Ensure maintenance documentation is accurate, complete, and submitted in a timely manner.
• Monitor work order backlog and prioritize maintenance activities to support production goals.
• Communicate equipment status, maintenance priorities, and resource needs to management and cross-functional teams.
• Coordinate maintenance schedules with Production to minimize equipment downtime.
• Track technician training, certifications, and compliance requirements.