Retail Operations Advisor with Retail Key Accounts

Retail Operations Advisor with Retail Key Accounts

Applications are invited for the position of Retail Operations Advisor with Retail Key Accounts.

Reporting to the Head of Sales for Retail Key Accounts, the role of the Retail Operations Advisor is integral to optimising business potential by providing advice to our customer, Maxol, on all areas of store operation.

This in turn has a positive impact to our customer’s performance and contributes to overall brand performance.

Key Responsibilities include

• Dedicated to MAXOL account for contract duration.
• Ensuring optimum performance of the Company’s business activities in a designated area.
• Manage customer loyalty across all commodities ensuring customers purchase all products committed under the trading and supply agreements.
• Developing effective business relationships with customers in the area.
• Providing customers with best practice advice store operation advice, margin optimisation and assistance in their businesses.
• Responsible for advising customers on the procedures on the maintenance of exceptional standards of food hygiene.
• Responsible for store audits and follow up of underperforming stores as measured by scorecards and excellence audits.
• Working with the wider support team of Fresh Food and Alcohol advisors to implement best practice at store level.
• To manage retailer compliance with Company policies and procedures
• Get involved, when necessary, with major and mini projects instore. This can include involvement in the planning of new store openings and existing store refits.