Retail Manager

Role and Responsibilities

Store Operations & Guest Experience

• Oversee all daily retail functions, including opening and closing procedures, cleanliness, and overall presentation
• Deliver warm, helpful, and informed service to guests — creating a welcoming and memorable shopping experience
• Maintain a polished, organized, and professional store environment that reflects the ranch’s values and aesthetic
• Step in where needed to support team and operations — this is a hands-on, collaborative role

Merchandising & Buying

• Curate and manage product assortment aligned with the ranch’s identity — prioritizing high-quality, regionally relevant goods
• Plan seasonal rotations and thematic displays to enhance storytelling and product engagement
• Foster and maintain relationships with local and national vendors
• Design and maintain creative, visually appealing merchandising that reflects both brand and landscape

Inventory & Systems Management

• Monitor stock levels, product expiration dates and conduct regular inventory audits
• Manage product ordering, receiving, tagging, and inventory tracking
• Utilize POS and inventory management systems accurately and efficiently (e.g., Lightspeed, Shopify, or similar)
• Ensure smooth coordination of product restocking and turnover

Team Leadership & Training

• Hire, train, and supervise a small seasonal team; support performance through regular feedback and coaching
• Foster a positive, respectful work environment grounded in clear communication and shared goals
• Set clear expectations and lead by example in professionalism, service, and teamwork

Sales & Performance Oversight

• Track daily, weekly, and seasonal sales performance; analyze data to inform buying and inventory decisions
• Set and meet sales goals aligned with broader property performance

Qualifications

• Retail management or buying experience, ideally in a boutique or hospitality setting
• Strong knowledge of retail operations and visual merchandising
• Ability to multi-task in a fast-paced environment
• Familiarity with outdoor lifestyle brands or regional artisans
• Passion for hospitality and the guest experience
• Proficiency in inventory and point-of-sale software (Lightspeed, Shopify, or similar), cash and card transactions, and closing reports

Benefits

• Competitive pay DOE
• Private room and bathroom in shared housing available
• Health benefits, PTO, 6% matching 401k and more