IT Analyst / Technical Support Specialist

This position requires an active IRS MBI clearance or the ability to obtain a IRS MBI clearance to be considered.

A government contract requires that this position be restricted to U.S. Citizen. You must provide documentation that you are a U.S. citizen.

The On-Site Scanner Maintenance Technician is responsible for performing daily maintenance of IBML FUSiON 8400 scanners located at IRS service centers. This role ensures the scanners remain fully operational through preventative and remedial maintenance, documentation, and coordination with manufacturer’s technicians and IRS IT staff for firmware and system upgrades. The technician serves as the first point of contact for daily operational issues and communicates all maintenance activities to Contractor management and the IRS Contracting Officer’s Representative (COR) or on-site IRS leadership.