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Quality Team Lead

JACOBS DOUWE EGBERTS · Johor Bahru, Johor, Malaysia

LeadQuick applyfull-timeabout 7 hours ago

About The Role

  1. Quality System Compliance
  • Maintain and update all valid certifications QMS, FSSC, GMP, HACCP, Halal (JAKIM/JAINJ &
  • BPJPH), Kosher, SNI, USFDA, and other applicable certifications.
  • Monitor certificate validity dates and ensure timely renewals and submissions.
  • Act as the primary contact with certification bodies and external regulatory agencies.
  • Ensure certification scope is aligned with business activities and products.
  • Support registration of new products/materials with certification bodies.
  • Work closely with QA, QE, Operations, Procurement, R&D, and Regulatory teams to ensure compliance with certification requirements.
  • Provide certification status updates to management.
  • Support new project/product initiatives with required certification documentation.
  • Initiation of latest version of MOC to mitigate the changes impacting Quality and Food Safety.
  1. Internal & External Audit Support
  • Assist internal audit program, always ensuring audit readiness.
  • Coordinate and represent the plant during external certification and surveillance audits.
  • Monitor, track, and ensure timely closure of audit findings and CAPA across all departments.
  1. HACCP Program Support
  • Coordinating HACCP reviews aligned with certification body requirements and updated as part of
  • certification maintenance.
  • Provide support on HACCP studies, hazard analysis and verification activities to maintain certification compliance.
  1. Certification & Compliance Coordination
  • • Coordinate the audit program (planning, scheduling, execution, and follow-up) to ensure readiness
  • for external certification audits.
  • • Monitor the progress of CAPA related to internal and external audits, ensuring timely closure.
  • • Provide support cross-department teams during internal and external audits.
  1. Audit & Documentation
  • Prepare documentation for external certification audits and surveillance audits.
  • Maintain accurate and up-to-date certification files, records, and reports.
  • Coordinate with internal teams to collect required documentation for certification purposes.
  • Track and follow up CAPA (Corrective & Preventive Actions) related to certification findings.
  • Assist in developing and updating policies, SOPs, and work instructions linked to certification standards.
  1. Quality Culture & Operational Engagement
  • Attend MOS Pillar meetings; contribute to robustness implementation and checks and RCA effectiveness.
  • Activate the Quality Pillar within MOS, driving engagement and alignment with global requirements.
  • Participate continuous improvement initiatives to enhance product quality, reduce non-conformities, and improve RFT performance.
  • Drive horizontal expansion of improvement ideas across production lines and embed them into standards
  • Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements Verify implementation of actions including lessons learned from other manufacturing plants.
  • Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards.
  • Deliver induction/refresher training for new joiners, contractors, and shop floor associates.
  • Share food safety topics and awareness programs to build competency.
  1. Financial & Operational Responsibilities
  • Monitor AOP, OPEX, and CAPEX within the Quality team.
  • Ensure strict financial discipline to prevent overspending and maintain compliance with
  • organizational requirements.
  • Assume responsibilities as assigned by management and contribute to organizational ad hoc tasks when required.
  1. Continuous Learning & Team Competence
  • Identify and drive opportunities for improvement in quality systems and training programs.
  • Facilitate competence development of Quality Technicians and team members through coaching and knowledge transfer.
  • Engage and collaborate effectively with internal and external stakeholders on quality and compliance matters.
  1. Quality Oversight & Authority
  • Communicate effectively with internal and external stakeholders on quality and compliance matters.
  • Contribute to organizational ad hoc tasks related to quality improvement and compliance.
  • Exercise authority to stop the production line when food safety or quality issues arise.
  • Are you bursting with fresh ideas and a hunger for learning? We want you!  
  • Here's what we're looking for: 
  • Academic Program : University Degree (Bachelors) or higher in Food Technology,

Microbiology, Chemistry

  • Experienced : 5+ years' experience in Manufacturing environment
  • Skillset : Knowledge of quality and food safety standards and practices (ISO/ FSSC 22000, IFS, HACCP, GMP). 
  • Knowledge in statistical applications Ability to problem solve with high accuracy and decision quality
  • Personal traits : You have a structured approach, a driven and energetic personality, excellent communication and people skills, and the ability to work both in a team and independently.
  • Are you ready to  Unleash Your Possibility  within JDE Peet's?  
  • Here's how to apply: 
  • Upload your resume (in English) using our LinkedIn or career site application form 
  • After applying, we'll reach out within three weeks to let you know what's next. 
  • During the application process, you'll be asked to do an online assessment and at least one interview at our Johor office. 

Would you like to join at a Coffee & Tea company that values your future success and prioritizes your passion for positive change? 

Here’s why you should apply

  • Passionate, energetic & innovative work culture
  • Outstanding Career Development Opportunities
  • Exciting allowances to perk up your day
  • Meal subsidies (because great coffee needs great snacks!)
  • Sports perks to keep you energized
  • The best coffee and tea served all day in our office – or be your own Barista!

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.

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