TARLAC - Hacienda Luisita 2020

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies.

Modify Cookie Preferences

Reject All Cookies Accept All Cookies

Language

Login

• For you
• About us
• Popular jobs
• How to apply

Stories

Find a Job

Get job alerts

Show More Options

Select how often (in days) to receive an alert: Create Alert

Apply Now

TARLAC - Hacienda Luisita 2020

Req ID#: 136089

Tarlac, Philippines, PH

Operations

About Us

• From the land of sugar and rice, and everything nice….
• Sitel Tarlac was established in 2015 with only one campaign. 4 years after, we now have 8 campaigns and in 2019 we are to launch our 3rd site in Tarlac.
• We empower our people that is why more and more brands trust our care to help customers all over the world.

Job Summary

Sitel is looking for passionate customer service associates who can live and breathe our core values.

We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

Invest your future with us and experience only the best in class: healthcare benefits, facilities, compensation package, performance incentives, employee engagement and career development.

Primary Job Responsibilities

• Put that smile on our customers’ face.
• WOW Customers over the phone, online chat, or email.
• Enthusiasm and a Be BOLD attitude with great customer service skills.
• A WORK Together approach with open communication, excellence in service, integrity, and accountability.
• Build TRUST by working as a team member, as well as independently, with minimal supervision.
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

Skills/Knowledge/Abilities

Education

Specialized Certifications

TARLAC - Hacienda Luisita 2020

Get to Know Us

We are Foundever™. Our 80,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global leader in customer experience (CX) management, we deliver experiences through voice, chat, social media and for 400+ clients, from Fortune 500 companies to startups.

Learn More

Job Snapshot

Employment type

• Full-Time

Locations

• Pasig
• Quezon City
• Mandaluyong
• Tarlac
• Baguio
• Palawan

Compensation and Benefits

Well done

• Competitive compensation package
• Performance incentive plans
• Rewards and recognition programs

Get well

• Coverage for Same Gender Partners and Domestic & Common-law Partners
• HIV/AIDS coverage
• Voluntary enrollment of over-aged dependents
• Mental Health coverage
• Solo parents can enroll both parents and children
• Unlimited formulary medicine and medicine reimbursement
• Optical and dental coverage
• Bereavement assistance

Well-being

• Salary loans from our partner financial institutions
• Foundever™ Perks associate discount program
• Ever Better program
• State of the art site facilities
• MAX (My Associate Experience)

Well-rounded

• Track training programs
• Access to My Academy and Empower Center
• My Associate Experience Learn Program

Apply Now

Find similar jobs

• Philippines Locations, Operations Team, Operations DE, Operaciones, All Jobs
• Create connection,
• Value conversation.
• For you
• Who we are
• Meet the team
• Foundever culture
• How to apply

Stories

• Popular jobs
• Customer service jobs
• Business development & sales jobs
• People and culture jobs
• Operations jobs
• Information technology jobs
• Corporate jobs
• Work from Home
• Jobs abroad
• Get job alerts
• Get job alerts
• Contact us

Language

Manage your cookie preferences

Privacy & Cookie Policies

• Terms of use
• Global code of conduct & ethics
• All rights reserved Foundever® 2026