Operations Manager - Administrative Services

About ShyftLabs

At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth with cutting-edge digital solutions that transform industries and create measurable business impact. We’re growing fast and we’re looking for passionate problem-solvers who are ready to turn big ideas into real outcomes.

The Opportunity

We are seeking a visionary Operations Manager - administrative services to join our Torontoofficeandleadthestrategicand operationaldirectionofourtechnology initiatives.

What You'll Be Doing

• Lead and oversee daytoday administrative operations to ensure smooth, efficient functioning of the organization, aligning activities with company objectives.​
• Coordinate and support talent acquisition activities, including prehire administration, onboarding, and initial training to ensure a seamless experience for new employees.
• Work closely with the CEO to coordinate priorities, monitor action items, and help implement operational initiatives that support the company’s growth in the data and technology consulting space.
• Overseeing core administrative operations, including document management, office coordination, and HR support functions.
• Handle urgent, sensitive, and ambiguous matters with discretion and sound judgment, ensuring clear communication, timely followup, and appropriate escalation where required.
• Oversee corporate governance processes and internal compliance procedures, ensuring adherence to company policies, contractual obligations, and applicable regulatory requirements.
• Manage the processing and lifecycle of NDAs, MSAs, contracts, and other key agreements, including tracking approvals, renewals, and expiry dates to minimize legal and operational risk.
• Prepare concise reports, dashboards, and briefing materials for leadership and management committees to support decisionmaking on administrative and operational matters.
• Plan, administer, and monitor budgets related to office operations, contracts, equipment, and supplies, ensuring cost effective use of resources.
• Oversee vendor relationships, facilities coordination, access management, and essential office services so that teams have the tools and environment needed to be effective.
• Track office expenditures, approvals, and renewals in coordination with the finance team, maintaining accurate records and supporting regular financial reviews.
• Improve systems and documentation to reduce single-point dependency and increase operational resilience
• Ensure office operations support executive productivity and team effectiveness.

What You Bring

• A university degree in business administration, management, commerce, or other discipline related to the company's service is required.
• Minimum 2 years of experience at a professional level in administrative services are required.
• At least 1 year of experience as a middle manager.
• Demonstrated patience, tact and diplomacy while leading a diverse team of professionals.
• Ability to multi-task, remain cool and keep up in a fast-paced environment.
• Excellent, interpersonal and communication experience, verbal, written and administrative skills

Salary Range

• $75,000 - $85,000 (CAD)