Telecom Mediation System Expert

• It's fun to work in a company where people truly BELIEVE in what they're doing!
• We're committed to bringing passion and customer focus to the business.

Job Summary

We are seeking an experienced Mediation Expert with strong design and development capabilities to lead the implementation , customization , and optimization of Mediation solutions. The role focuses on end-to end mediation design,custom development ,and integration with downstream BSS/OSS systems , ensuring high performance, scalability , and data accuracy in telecom environments . Mediation System Expert is responsible for the coordination, management, and execution ofproactiveand reactive maintenance activities requiring a higher level of support. The role also covers implementation of change requests in a timely and correct manner , with strong focus on allocation, implementation , configuration, activation, and testing of mediation services and resources .

Key Responsibilities

• Design end-to-end mediation flows for CDR/EDR collection, processing , enrichment , and distribution.
• Define mediation architecture, interfaces, and data models aligned with business and network requirements , and e nsure high availability , scalability , and performance in mediation design.
• Configure decoders , parsers , workflows, filters , aggregations , and enrichments . Implement custom scripts, rules , and adapters to handle complex use cases.
• Optimize mediation jobs for throughput , latency , and error handling.
• Troubleshoot mediation failures , data loss , duplication, and performance bottlenecks .
• Support design and development activities related to mediation workflows, interfaces, and integrations .
• Work closely with network, billing , IT operations , and business teams .
• S upport end-to-end testing : unit, integration , UAT, and production validation .
• Support service launches , upgrades, and migrations.

Qualifications & Experience

• Degree in Engineering, preferably in IT, Electronics, or Telecommunications , or equivalent
• Strong Mobile Telecommunications knowledge
• Solid experience in telecom engineering or operation and multi- vendor telecom equipment
• Experience with support and supply processes
• Strong knowledge and hands-on experience in Ericsson Multi Mediation (EMM) – Online & Offline
• Knowledge of IP networking protocols : Diameter , TCP/IP, SOAP, USSD, HTTP
• Experience with Linux OS and virtualized infrastructure
• K nowledge of Ericsson products and services

Knowledge & Soft Skills

• Excellent communication skills
• Professional English proficiency
• Strong knowledge sharing and collaboration mindset
• Project management skills
• Ability to work effectively in high-pressure operational environments
• Capability to craft , innovate , and apply expertise & technology