Client Manager

Responsibilities & Duties

• Drive revenue growth through cross-selling and up-selling within assigned accounts.
• Build and maintain exceptional, long-term relationships with key clients.
• Understand client structures, needs, and pain points to align them with Modyo's solutions.
• Partner with Project Managers to monitor day-to-day commitments and resolve project issues.
• Manage monthly service hours and secure client authorization for extra requests.
• Maintain disciplined documentation of all opportunities and key contacts in the CRM.
• Host weekly meetings to ensure service profitability and high-level alignment.

Requirements

• Education in Business, Marketing, IT, or relevant experience.
• 3+ years of experience in account management or B2B technology sales.
• Proven track record of managing key accounts and driving revenue growth.
• Familiarity with Agile frameworks (Scrum/Kanban) and modern sales methodologies.
• Excellent verbal, written, presentation, and relationship-building skills.
• Strong problem-solving skills and a collaborative, team-oriented mindset.
• Knowledge of or willingness to learn the Modyo platform.