Warehouse Operations Lead

About the Role

We are looking for a hands-on, high-impact Warehouse Operations Lead to take full ownership of our main warehouse—an essential hub supporting multiple network delivery and operations projects. This is a critical leadership role during a period of significant transformation and investment. You will be responsible for stabilising current operations, improving processes, and building a scalable, efficient warehouse operating model that supports both immediate delivery and long-term growth. If you thrive in environments where you can drive change, introduce structure, and deliver operational excellence, this role offers a unique opportunity to make a lasting impact.

What You’ll Be Doing

Operational Leadership

• Own day-to-day warehouse performance, including inbound/outbound logistics, goods receipt, storage, dispatch, and returns
• Ensure accurate and timely recording of all stock movements using approved systems
• Maintain a safe, compliant, and well-organised warehouse aligned with Health & Safety regulations

Inventory & Control

• Take full accountability for inventory accuracy, stock integrity, and audit readiness
• Oversee cycle counts and support formal audits, investigating and resolving discrepancies
• Ensure system data aligns with physical stock at all times

Stakeholder & Logistics Coordination

• Coordinate materials and assets to support project delivery and operations
• Manage logistics relationships with suppliers and transport partners
• Act as the key operational interface between warehouse and internal stakeholders

Your Key Focus

• Stabilise operations by resolving legacy inefficiencies and stock inaccuracies
• Redesign and optimise warehouse layout to improve flow and utilisation
• Implement structured processes, governance, and operating standards
• Support introduction of new systems, equipment, and workflows
• Build a scalable warehouse model that supports multiple projects and long-term contracts
• Embed a culture of ownership, accountability, and continuous improvement

Success Looks Like

• High and sustained inventory accuracy
• Efficient, timely inbound and outbound logistics
• Optimised use of warehouse space
• Strong compliance with processes and data standards
• Minimal stock discrepancies and delivery delays
• Full Health & Safety compliance
• Reliable, high-quality service to internal stakeholders

What You’ll Bring

Experience & Expertise

• Proven experience leading warehouse operations or activities (advanced level)
• Strong understanding of inventory control, stock accuracy, and audit requirements
• Experience with warehouse management or CMDB-style inventory systems
• Track record supporting project-based or field engineering environments
• Experience improving underperforming or immature warehouse operations
• Hands-on involvement in warehouse redesign, process improvement, or transformation initiatives

Skills & Attributes

• Highly motivated, hands-on leader with strong ownership mindset
• Comfortable making autonomous operational decisions
• Strong attention to detail and commitment to data accuracy
• Ability to challenge legacy practices and drive meaningful change
• Excellent organisational and problem-solving skills
• Collaborative and able to build strong cross-functional relationships
• Capable of balancing day-to-day delivery with long-term transformation goals

Health & Safety

• Good working knowledge of Health & Safety requirements in a warehouse environment

Why Join Us?

This is more than a warehouse role—it’s an opportunity to reshape and mature a critical operational function. You’ll play a key role in delivering transformation, improving efficiency, and enabling business success at scale.