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Riadiaci pracovníci (manažéri) v oblasti reklamy a styku s verejnosťou

Insignia Lifestyle Services s. r. o. · Bratislavský kraj, Slovakia

External listingfull-time2 months ago

About The Role

  • AML and reporting
  • Fraud monitoring
  • Transaction Dispute handling
  • Insurance Claims handling
  • Product Knowledge queries
  • Other Card benefits queries
  • Using the Card Management System in an effective and timely manner
  • Client Identification and Security
  • Online Services queries
  • Identifying Account types and Credit limits
  • Maintaining Customer Profile
  • Card and Pin related enquires
  • Transaction and Authorization information
  • Statements and Settlements queries
  • New Applications and Account closures requests
  • Telephony System navigation
  • Email system navigation
  • Issues and complaints escalation
  • Balance queries
  • Assisting LSB with control duties
  • Conducting regular customer surveys

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