Carrier Sales Rep (Brokerage)

Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations.

Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.

We are looking for a proactive and customer-oriented Carrier Sales Representative to join our growing logistics team. In this role, you will manage the full shipment lifecycle-from quoting customers and securing freight opportunities to carrier management, shipment tracking, and delivering exceptional customer service.

This is an excellent opportunity for logistics professionals who enjoy working in a fast-paced environment, building relationships with customers and carriers, and finding solutions that keep freight moving efficiently.

Responsibilities

• Quote customers using DAT and Truckstop pricing and market intelligence tools.
• Build and maintain strong relationships with existing customers while identifying opportunities to grow freight volume.
• Win freight opportunities by providing competitive pricing and outstanding customer service.
• Manage the complete shipment lifecycle from booking through delivery.
• Source and secure qualified carriers to successfully cover customer freight.
• Vet and onboard carriers using Highway to ensure compliance and carrier quality.
• Track active shipments, proactively communicate updates, and resolve service issues as they arise.
• Coordinate with customers, carriers, and internal teams to ensure timely pickups and deliveries.
• Maintain accurate shipment information within Alvys TMS (training provided if needed).
• Provide exceptional customer support by proactively addressing shipment delays, exceptions, and operational challenges.
• Negotiate rates with carriers while maintaining healthy shipment margins.
• Ensure all shipment documentation is complete and accurately maintained.
• Meet individual productivity, service quality, and operational performance goals.